IBM Off Campus Drive 2022 | Technical Support Professional Engineer | Any Graduate | Any Branch | 2022-2019 Batch | Salary 6.5 LPA | Ahmedabad, India:
IBM Officially Announced Hiring Freshers Engineering Graduates as Below Mentioned positions.IBM Hiring for Technical Support Professional Role in Ahmedabad, India,India Software, and Services For the full time. IBM company is going to recruit candidates for graduates off-campus. The candidates who are completed B.E | B.Tech | M.E | MTech | MCA | M.Sc | B.Sc | Diploma | BBA | BSc | BA | B.com & MBA in Any Specialization Graduates Engineering Graduates degree in any Streams/Branch Pass out in the Year 2022/ 2021/ 2020/ 2019/ 2018 Batch Eligible Only. batches are Eligible to apply.
In this article you can easily find the IBM address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details explanation is given below.
In this article, you will get to know this drive, and also you can prefer a video which I created for your better understanding firstly understand the few points which I discussed in this video before applying.
For more such Latest new off-campus drives and for many years, internships, free courses are updated on our website.
IBM 2022 Recruitment Drive For Freshers – Any Batch:
Year of Passing: 2022/ 2021/ 2020/ 2019/ 2018 BatchOnly.
Stipend Details:₹ 4,75,000 - 4,50,000 P.A..
Full-Time/Part-Time:Full-Time Employee
Application Deadline: Soon.
Job Posted: April 15, 2022.
Company Profile: Summary
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Get The Future You Want | www.IBM.com
Your Role and Responsibilities For IBM Off-Campus Drive 2022:
Each implementation is unique in its design, providing a constantly changing and exciting challenge. If working in this area interests you, and you have the aptitude and energy to take on technical support issues of the top corporations in the world, we would like to meet you.
Previous knowledge of our products is a plus, but it is not a requirement for consideration. New hires will be provided training at a level beyond standard user functionality.
Pairing with a mentor and continuing in a collaborative team environment. Applicants must be able to openly share ideas and communicate thoroughly and professionally in both verbal and written forms. Responsibilities of a Support Engineer include but are not limited to troubleshooting and analysis of customer issues. Managing customer expectations and relationships.
Setting up test scenarios to duplicate problems. Composition of knowledge base articles describing issues that have been reported and their resolution.
Escalating of defects to Level 3 for review and administration of communication and fixes between the customer and Level 3 support. Providing production down weekend support (on rotation) to customers in system down scenarios.
How we’ll help you grow for IBM Off-Campus Drive 2022:
You’ll have access to all the technical and management training courses you need to become the expert you want to be.
You’ll learn directly from expert developers in the field; our team leads love to mentor.
Opportunity to work in many different areas to figure out what really excites you
Required Technical and Professional Expertise for IBM Off-Campus Drive 2022
0-3 years of experience
Good understanding of communication protocols like FTP/SFTP/AS2
Knowledge of EDI Standards like X12/EDIFACT/TRADACOM
Knowledge of problem determination and resolution process
Knowledge of IBM Sterling Products (example: SCBN, Integrator or ITX / or any EDI Translator)
Hands-on experience in troubleshooting SW products
Experience with customer-facing and customer management role
Willingness to work in shifts/weekend support on a rotation basis
Ability to quickly learn new products on on-prem and cloud/SaaS
