DXC Technology Started Off Campus Direct Hiring 2023 As IT Quality Analyst Engineer Role | Graduate in any Stream | 2023-2020 Batch | Salary 4.5 LPA | Bengaluru, India
DXC Technology Started Off Campus Direct Hiring 2023 As IT Quality Analyst Engineer Role | Graduate in any Stream | 2023-2020 Batch | Salary 4.5 LPA | Bengaluru, India:
DXC Technology Officially Announced Hiring Freshers Engineering Graduates as Below Mentioned positions.DXC Technology Hiring for DXC IT Expert ServiceDesk - Quality Analyst Role in Bengaluru, India,India Software, and Services For the full time. DXC Technology company is going to recruit candidates for graduates off-campus. The candidates who are completed B.E | B.Tech | M.E | MTech | MCA | M.Sc | B.Sc | Diploma | BBA | BSc | BA | B.com & MBA. in Any Specialization, Graduates Engineering Graduates degree in any Stream/Branch Pass out in the Year 2023 | 2022 | 2021 | 2020 | 2019 Batch Eligible Only. batches are Eligible to apply.
In this article, you can easily find the DXC Technology address, date of interview, eligibility details, interview syllabus, selection process, application link, and application procedure details explanation is given below.
In this article, you will get to know this drive, and also you can prefer a video that I created for your better understanding firstly understand the few points which I discussed in this video before applying.
For more such Latest new off-campus drives and for many years, internships, and free courses are updated on our website.
DXC Technology 2022 Recruitment Drive For Freshers – Any Batch:
Company Name: DXC Technology.
Experience: Freshers/Any
Job Title: DXC IT Expert ServiceDesk - Quality Analyst
Year of Passing: 2023 | 2022 | 2021 | 2020 | 2019 BatchOnly.
Stipend Details: INR ₹ 4,50,000 - 6,50,000 L.P.A.
Full-Time/Part-Time:Full-Time Employee
Application Deadline: Not mentioned.
Job Posted: February 15, 2023.
Company Profile: Summary
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Get The Future You Want | www.DXC Technology.com
Essential Job Functions For DXC Technology Off-Campus Drive 2022:
Monitor call/chat/Email interactions, documentation, and process compliance of support engineers
Proficient with all ServiceDesk tools and processes
Excellent verbal and written communication skills.
Good initiative, problem-solving, priority setting, and collaboration skills along with basic organizational and analytical skills.
Experience with monitoring and reacting to system events and end-user / business requests.
Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
Basic Qualifications for DXC Technology Off-Campus Drive 2022:
Conduct Quality evaluations for support staff based on predefined Quality assessment form/template.
Evaluate different parameters such as Customer Service, Technical and Process compliance.
Responsible to drive performance improvement on all quality-related metrics such as Handle time, CSAT, Process compliance.
Provide coaching and feedback on all quality parameters to all level 1 engineers
Communicate process changes to all employees in the business
Conduct new hire as well as refresher training for all engineers on the expected quality standards.
Other Qualifications for DXC Technology Off-Campus Drive 2022:
Train/Coach frontline engineers and provide refreshers on specific topics, if and when required
Build and share monthly Quality reports for Service Desk Performance.
Adhere to Policies & Procedures (compliance)
Work to achieve individual and team goals
Protect confidential and sensitive information and materials
Accomplish other duties as required
Min. Qualification : Graduate in any stream
Certifications Required: ITIL preferred
Job Level : 4.1
Excellent written & spoken communication skills required
